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Introduction

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This is the privacy statement of Andy Newiss & Co Ltd

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This privacy statement explains how we collect and use personal information about you. As data controller, we do not collect sensitive personal data about you.

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What personal information we collect

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If you are a prospective customer, we process the following:

  1. First name;

  2. Last name;

  3. Company name;

  4. Web site address;

  5. Email address;

  6. Telephone number;

  7. Any further personal data that you chose to provide in your initial enquiry;

  8. Any further personal data that you choose to provide during subsequent discussions whether by phone, email or letter.

 

If you are a personal or sole trader customer, we may process the following:

  1. Your name, home address and date of birth;

  2. name, home address, email address and date of birth of any family members, advocates or other beneficiaries and connected parties;

  3. Employment status and tax references;

  4. Financial details such as salary, other income and investments, tax status and debt level.

 

If you are a business customer, we also process the following:

  1. Company name and registration number;

  2. Business type and industry sector;

  3. Name, home address and date of birth of officers of the company;

  4. Contact details of beneficial owners;

  5. Contact details of Persons of Significant Control;

  6. Name, address, job title, email address and telephone number(s) of all employees who engage with us or will engage with us.

 

If you are a supplier, we process the following:

  1. Company name and registration number;

  2. Business type and industry sector;

  3. Company address(es);

  4. company telephone number(s);

  5. name, address, job title, email address and telephone number(s) of all employees who engage with or will engage with us.

 

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Where we collect personal information from

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In addition to the personal information that you provide to us, we also collect information from our own research eg from websites, also from sources such as companies house and other company information providers and from social media such as Linked In.

We may receive unsolicited personal data in the form of a business-to-business referrals. We will seek consent before processing such personal data any further.

 

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How we use your personal information

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Andy Newiss & Co Ltd is the data controller and we will process our customers personal data in order to undertake the services that you have requested and to comply with our legal and statutory obligations. You agree to provide us with your personal information so that we can carry out the terms of this engagement and failure to do so may negatively impact on the services we provide to you.

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The purposes for which personal information is processed may include any or all of the following

  1. verify identity where this is required

  2. communication by post, email, telephone, cloud portal or utilising MailerLite

  3. understand needs and how they may be met

  4. maintain records

  5. process financial transactions

  6. prevent and detect crime, fraud or corruption

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We will process our suppliers personal data when necessary in order to arrange for the provision of goods or services and to make subsequent payment.

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For our prospective customers, we will process your personal data to the extent required to understand the scope of the services required and to allow us to provide you with our engagement letter as necessary.

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We are required to verify your identity in order to comply with current anti money laundering regulations. We use an online system provided by Amiqus (https://amiqus.co/policies/privacy) to facilitate this along with transunion, a credit reference agency (https://www.transunion.co.uk/legal-information/bureau-privacy-notice)

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Who we share your personal information with

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We only share personal data with others when we are legally permitted to do so. When we share data with others, we put contractual arrangements and security mechanisms in place as appropriate to protect personal data and to comply with our data protection, confidentiality and security standards.

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How long we retain your personal information for

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Any personal data we hold on you will be stored securely on our systems for a period of time defined by our internal data retention policies. Generally, this will be for the duration of our engagement with you and thereafter for as long as is required by the law.

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Holding personal information outside the EEA

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It should be noted that some data recipients may be located outside the EEA. Where this is the case we will only transfer your data to those countries that are approved by the EC as providing adequate levels of data protection. Alternatively we will enter into a legal agreement to ensure that your data is adequately protected.

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Using our website and cookies

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As a visitor and/or user of our website, you agree to this Privacy Policy, and your continued use of the site constitutes acceptance of these terms. You also consent to the collection, storage, use, disclosure and other uses of your Personal Information as described within this Privacy Policy.

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We may collect the following information from our website users.

 

  • Your visits and use of our website,

  • IP address,

  • location,

  • browser type,

  • referral source,

  • length of visit,

 

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

 

Cookies are small text files that contain a string of characters and uniquely identify a browser. They are sent to a computer by website operators or third parties. Most browsers are initially set up to accept cookies. However, you may be able to change your browser settings to cause your browser to refuse third-party cookies or to indicate when a third-party cookie is being sent. If you would like to know more about cookies and how they work, please visit allaboutcookies

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How do I change my cookie settings?

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You can change your cookie preferences at any time by clicking on the ‘C’ icon. You can then adjust the available sliders to ‘On’ or ‘Off’, then clicking ‘Save and close’. You may need to refresh your page for your settings to take effect.

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Alternatively, most web browsers allow some control of most cookies through the browser settings. Find out how to manage cookies on popular browsers:

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To find information relating to other browsers, visit the browser developer's website.

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Your rights

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Access to your information – You have the right to request a copy of the personal information about you that we hold. 

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Correcting your information – We want to make sure that your personal information is accurate, complete and up to date and you may ask us to correct any personal information about you that you believe does not meet these standards.

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Deletion of your information – You have the right to ask us to delete personal information about you where:

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  • You consider that we no longer require the information for the purposes for which it was obtained.

  • We are using that information with your consent and you have withdrawn your consent – see Withdrawing consent to using your information below.

  • You have validly objected to our use of your personal information – see Objecting to how we may use your information below.

  • Our use of your personal information is contrary to law or our other legal obligations.

  • Objecting to how we may use your information – You have the right at any time to require us to stop using your personal information for direct marketing purposes.  In addition, where we use your personal information to perform tasks carried out in the public interest then, if you ask us to, we will stop using that personal information unless there are overriding legitimate grounds to continue.

  • Restricting how we may use your information – In some cases, you may ask us to restrict how we use your personal information.  This right might apply, for example, where we are checking the accuracy of personal information about you that we hold or assessing the validity of any objection you have made to our use of your information.  The right might also apply where this is no longer a basis for using your personal information but you don't want us to delete the data.  Where this right to validly exercised, we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.

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Automated processing – If we use your personal information on an automated basis to make decisions which significantly affect you, you have the right to ask that the decision be reviewed by an individual to whom you may make representations and contest the decision.  This right only applies where we use your information with your consent or as part of a contractual relationship with you.

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Withdrawing consent using your information – Where we use your personal information with your consent you may withdraw that consent at any time and we will stop using your personal information for the purpose(s) for which consent was given.

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Please contact us in any of the ways set out in the Contact information and further advice section if you wish to exercise any of these rights.

 

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Changes to our privacy statement

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We keep this privacy statement under regular review and will place any updates on this website.  Paper copies of the privacy statement may also be obtained upon request to info@andynewiss.co.uk. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

This privacy statement was last updated in November 2020

 

 

Contact information and further advice

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Please contact our Data Protection Officer (DPO)

Andy Newiss

Broombank

North Connel

Oban

Argyll

PA37 1RD

07796 553 441

info@andynewiss.co.uk

 

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Complaints

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We seek to resolve directly all complaints about how we handle your personal information but you also have the right to lodge a complaint with the Information Commissioner's Office, whose contact details are as follows:

 

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

 

Telephone - 0303 123 1113 (local rate) or 01625 545 745

 

Website - https://ico.org.uk/concerns

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